We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website satoshigraphics.com, use our online shop, or interact with us in other ways.
Our business is located at:
SATOSHI GRAPHICS Jonasstr 43 12053 Berlin, Germany
Email: hello@satoshigraphics.com
This Privacy Policy complies with the European Union’s General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable data protection laws.
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Data Controller The data controller responsible for processing your personal data is: SATOSHI GRAPHICS Jonasstr 43 12053 Berlin, Germany Email: hello@satoshigraphics.com (mailto:hello@satoshigraphics.com) If you have any questions or concerns about your data, please contact us at the email address above.
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Types of Data We Collect We collect and process the following types of personal data: a) Data You Provide Directly Personal Information: Name, email address, postal address, phone number (e.g., when you place an order or create an account). Payment Information: Billing details and payment method data (processed via secure third-party payment providers). Communication Data: Information you provide when contacting us via email or other channels (e.g., inquiries or feedback). b) Data Collected Automatically Usage Data: Information about your visit to our website, including IP address, browser type, operating system, pages visited, and time spent on the site. Cookies and Tracking Technologies: Data collected via cookies or similar technologies to improve your experience and analyze site performance (see Section 8 for details). c) Data from Third Parties Social Media: If you interact with us via social media platforms, we may receive data such as your username or profile information. Payment Providers: Information from payment processors to complete transactions.
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Purpose of Data Processing We process your personal data for the following purposes: To process and fulfill your orders in our online shop. To manage your customer account (if applicable). To communicate with you regarding orders, inquiries, or updates. To improve our website, products, and services. To comply with legal obligations (e.g., tax or consumer protection laws). To send you marketing communications (only with your explicit consent). To prevent fraud and ensure the security of our website.
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Legal Basis for Processing We process your personal data based on the following legal grounds under the GDPR: Article 6(1)(b): Processing is necessary for the performance of a contract (e.g., fulfilling your order). Article 6(1)(c): Processing is necessary to comply with legal obligations (e.g., tax records). Article 6(1)(f): Processing is based on our legitimate interests (e.g., website analytics, fraud prevention), provided your rights do not override these interests. Article 6(1)(a): Processing is based on your consent (e.g., for marketing emails or certain cookies).
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Data Sharing and Third Parties We may share your personal data with: Service Providers: Trusted third parties who assist us in operating our website and shop (e.g., hosting providers, payment processors, shipping companies). These providers are bound by data protection agreements. Legal Authorities: If required by law or to protect our rights, safety, or property. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. We do not sell your personal data to third parties.
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International Data Transfers If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in accordance with GDPR requirements.
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Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy: Order data is kept for 10 years to comply with German tax and commercial laws (e.g., § 147 AO, § 257 HGB). Account data is retained until you delete your account, after which it is archived for legal purposes. Marketing data is kept until you withdraw your consent. Usage data (e.g., analytics) is typically retained for up to 14 months.
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Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on satoshigraphics.com. Cookies may include: Essential Cookies: Necessary for the website to function (e.g., shopping cart). Analytics Cookies: To analyze website performance and user behavior (e.g., Google Analytics). Marketing Cookies: To deliver personalized ads (only with your consent). You can manage your cookie preferences via our cookie consent tool on the website. For more details, see our Cookie Policy (recommended to create separately).
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Your Rights Under the GDPR, you have the following rights regarding your personal data: Right to Access: Request a copy of the data we hold about you. Right to Rectification: Correct inaccurate or incomplete data. Right to Erasure: Request deletion of your data (“right to be forgotten”), subject to legal exceptions. Right to Restriction: Limit how we process your data in certain cases. Right to Data Portability: Receive your data in a structured, machine-readable format. Right to Object: Object to processing based on legitimate interests or for direct marketing. Right to Withdraw Consent: Revoke consent at any time where processing is based on consent. To exercise these rights, contact us at hello@satoshigraphics.com (mailto:hello@satoshigraphics.com). We will respond within one month, as required by law.
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Complaints If you believe your data protection rights have been violated, you may lodge a complaint with a supervisory authority. The competent authority in Berlin is: Berliner Beauftragte für Datenschutz und Informationsfreiheit Friedrichstr. 219 10969 Berlin, Germany Email: mailbox@datenschutz-berlin.de (mailto:mailbox@datenschutz-berlin.de)
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Security Measures We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. These include encryption, secure servers, and restricted access to personal data.
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Children’s Privacy Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
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Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last Updated” date. For significant changes, we will notify you via email or a website notice.
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Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
SATOSHI GRAPHICS Jonasstr 43 12053 Berlin, Germany
Email: hello@satoshigraphics.com
